Privacy Policy

Privacy Policy

We at Balohost respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect your personal information when you use our service and website. By using our service and website, you agree to the terms of this privacy policy. If you do not agree with any part of this privacy policy, you must not use our service and website.

Definitions

In this privacy policy, the following words have the following meanings:

  • “We”, “us”, “our” refer to Balohost, the owner and operator of the service and website.

  • “You”, “your” refer to the user of the service and website, either as a visitor or as a registered member.

  • “Service” refers to the website building and hosting service that we provide through our website or any other platform or device.

  • “Website” refers to the website that you create and manage using our service.

  • “Personal information” refers to any information that can be used to identify you as an individual, such as your name, email address, phone number, or payment details.


How We Use Your Personal Information

We use your personal information for various purposes, such as:

  • To provide, maintain, improve, and personalize our service and website for you;

  • To process your payments and subscriptions and to send you invoices and receipts;

  • To communicate with you about our service and website, such as sending you notifications, updates, newsletters, surveys, offers, and promotions;

  • To respond to your inquiries, requests, feedback, or complaints and to provide you with customer support;

  • To monitor, analyze, and improve the performance, security, and functionality of our service and website;

  • To enforce our terms and conditions and to protect our rights, property, and safety and those of others;

  • To comply with our legal obligations and to cooperate with law enforcement or regulatory authorities when required.

We use your personal information only for the purposes for which we collected it or for compatible purposes. We do not use your personal information for any other purposes without your consent.

How We Share Your Personal Information

We do not share your personal information with any third party, except as described below:

  • With your consent: We may share your personal information with any third party when we have your consent to do so. For example, if you choose to integrate your website with any third-party service or platform, such as social media, e-commerce, or analytics, we may share your personal information with them to enable the integration.

  • With our service providers: We may share your personal information with our service providers who perform services on our behalf, such as payment processing, hosting, analytics, marketing, or customer support. We require our service providers to use your personal information only for the purposes for which we share it and to protect it with appropriate security measures.

  • With our affiliates and partners: We may share your personal information with our affiliates and partners who help us provide, improve, and promote our service and website. We require our affiliates and partners to use your personal information only for the purposes for which we share it and to protect it with appropriate security measures.

  • For legal reasons: We may share your personal information with any third party when we believe that it is necessary to comply with a legal obligation or a court order; to prevent or investigate fraud, abuse, or illegal activity; to protect our rights, edge browser The user has the page open in a Microsoft Edge browser window whose metadata is:

Here are the next and final three sections of the privacy policy:

How We Protect Your Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use industry-standard encryption, firewalls, and other security technologies to safeguard your personal information on our servers. We also limit the access to your personal information to our employees, service providers, affiliates, and partners who need it to perform their duties and who are bound by confidentiality obligations.

However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account and password secure and for notifying us immediately if you suspect any breach or compromise of your account or personal information.

How We Retain Your Personal Information

We retain your personal information for as long as necessary to provide, maintain, improve, and personalize our service and website for you; to communicate with you; to comply with our legal obligations; to resolve disputes; and to enforce our terms and conditions. When we no longer need your personal information for these purposes, we will delete or anonymize it from our systems.

You can request the deletion of your account and personal information at any time by contacting us at [email protected]. We will respond to your request within 30 days and delete or anonymize your personal information as soon as possible, unless we are required by law to keep it for a longer period.

How You Can Access and Control Your Personal Information

You have the right to access and control your personal information that we collect and use. You can exercise your rights by contacting us at [email protected] or by using the features available on our service and website. Depending on the applicable laws and regulations, you may have the right to:

  • Request a copy of your personal information that we hold;

  • Update or correct your personal information that is inaccurate or incomplete;

  • Delete or restrict the processing of your personal information that is no longer necessary or lawful;

  • Object to the processing of your personal information for certain purposes, such as marketing or profiling;

  • Withdraw your consent to the processing of your personal information, where applicable;

  • Transfer your personal information to another service provider, where feasible;

  • Lodge a complaint with a supervisory authority, if you believe that we have violated your privacy rights.

We will respond to your requests within 30 days and comply with them to the extent required by law. We may ask you for verification of your identity before fulfilling your requests. We may also charge a reasonable fee or refuse your requests if they are excessive, repetitive, or unfounded.